Shipping Policy

1. Shipping Overview

The following table summarizes the standard shipping information applicable to orders placed through Pureweavestudio. Customers should review this information before completing checkout so they have a clear understanding of the expected processing and delivery timeline.

Shipping Detail	Standard Service
Shipping Cost	Flat rate of $6.99 per order
Handling Time	1 business day
Transit Time	Approximately 2–6 business days
Estimated Total Time	Approximately 3–7 business days from order placement, excluding weekends, holidays, and unforeseen carrier delays
Order Cut-Off Time	5:00 PM EST, Monday–Friday
Delivery Carriers	USPS, UPS, or FedEx
Tracking	Tracking information is provided when available after the order has been shipped

2. Shipping Cost

Pureweavestudio uses a simple flat-rate shipping structure for standard orders. The standard shipping charge is $6.99.

The applicable shipping charge is displayed during the checkout process before the customer confirms the purchase. This allows customers to review the order subtotal, shipping charge, and applicable total before submitting payment.

Shipping Option	Cost
Standard Shipping	$6.99 flat rate

Unless a different shipping arrangement is specifically displayed at checkout, the $6.99 flat rate applies to standard domestic delivery. Customers should rely on the shipping charge shown at checkout as the final shipping amount for their order.

3. Order Processing and Handling Time

After an order is successfully submitted and payment has been authorized, Pureweavestudio begins preparing the order for shipment. Our standard handling time is 1 business day.

Handling time covers activities such as reviewing the order, confirming the purchased items, preparing merchandise, checking the shipment information, packaging the products, and transferring the completed package to the selected delivery carrier.

Processing Stage	Estimated Time
Order Received	After successful checkout and payment authorization
Order Handling	1 business day
Carrier Transit	2–6 business days
Estimated Delivery	Approximately 3–7 business days in total

Handling time and transit time are separate stages. The carrier transit period begins after the order has been prepared and handed over for shipment. Therefore, the 2–6 business day transit estimate does not include the 1 business day handling period.

4. Order Cut-Off Time

The daily order cut-off time for standard processing is 5:00 PM EST, Monday through Friday.

Orders successfully placed before the cut-off time on a business day are generally processed according to our standard handling schedule. Orders placed after 5:00 PM EST may begin processing on the next business day.

Order Time	Processing Treatment
Monday–Friday before 5:00 PM EST	Generally eligible to enter processing on the same business day
Monday–Friday after 5:00 PM EST	Generally processed beginning on the next business day
Saturday, Sunday, or U.S. holiday	Processing generally begins on the next available business day

The cut-off time is provided as a processing reference and does not guarantee that every order will leave the facility on the same calendar day. Payment verification, inventory checks, address issues, order changes, or other circumstances may affect processing.

5. Estimated Delivery Timeline

Once an order has completed the handling stage, standard carrier transit generally takes 2–6 business days. Combined with the standard 1 business day handling period, the expected overall delivery period is approximately 3–7 business days.

Stage	Estimated Timeline
Handling	1 business day
Transit	2–6 business days
Estimated Overall Time	Approximately 3–7 business days

Delivery estimates are provided for planning purposes and are not guaranteed delivery dates. Actual transit times may vary depending on the destination, carrier network, weather, transportation conditions, seasonal volume, public holidays, or circumstances outside the reasonable control of Pureweavestudio.

6. Delivery Services & Tracking

Pureweavestudio ships orders through established domestic delivery services. Depending on shipment requirements, destination, package characteristics, and operational considerations, orders may be delivered by USPS, UPS, or FedEx.

Carrier	Service Information
USPS	Domestic package delivery with carrier tracking when tracking is available
UPS	Domestic package delivery with shipment tracking
FedEx	Domestic package delivery with shipment tracking

When tracking is available, shipment information is provided after the order has been dispatched. Customers can use the tracking information to monitor shipment progress, including carrier acceptance, movement through the carrier network, and delivery status.

Tracking information may not become active immediately after it is generated. In some cases, a carrier requires additional time to scan and register the package in its system. If the tracking page initially shows limited information, customers should allow reasonable time for the carrier's first scan.

7. Delivery Address

Customers are responsible for providing a complete and accurate shipping address during checkout. Before submitting an order, please verify the recipient name, street address, apartment or unit number when applicable, city, state, ZIP code, and other requested delivery information.

Incorrect or incomplete address information may cause a shipment to be delayed, returned to the sender, or delivered unsuccessfully. If you notice an address error after placing an order, contact our support team as soon as possible.

8. Shipment Tracking and Delivery Status

Once an order has shipped, available tracking information allows customers to follow the package through the applicable carrier's tracking system.

Carrier tracking events may not appear continuously. A shipment can remain at the same status while it is being transported between facilities, waiting for the next scan, or moving through a carrier distribution network.

If tracking indicates that a package has been delivered but you cannot locate it, please first check the delivery area around your address, mailbox, front entrance, side entrance, garage, parcel locker, or other normal delivery location. You may also check with household members, building management, or neighbors where appropriate.

If the package remains missing after these checks, contact the carrier using the tracking information and contact Pureweavestudio support so we can assist with the next appropriate step.

9. Shipping Delays

Pureweavestudio works to prepare and dispatch orders within the stated handling period. However, once a package is transferred to a third-party carrier, delivery timing can be affected by circumstances outside our direct control.

Potential causes of delay may include:

• Severe weather or natural events
• Carrier network congestion
• Seasonal shipping volume
• Transportation interruptions
• Public holidays
• Incorrect or incomplete delivery information
• Address verification requirements
• Carrier operational issues
• Unexpected regional delivery restrictions
• Other circumstances beyond the reasonable control of Pureweavestudio

When a carrier delay occurs, the estimated delivery period may be extended. Customers should use the tracking information supplied with the shipment as the most current indication of package movement.

10. Business Days and Holidays

Shipping estimates are calculated using business days. Business days generally refer to Monday through Friday and do not include weekends or applicable U.S. public holidays.

Our standard order cut-off applies Monday through Friday. Orders submitted during weekends or holidays may begin processing on the next available business day.

Calendar Period	Shipping Treatment
Monday–Friday	Standard business-day processing
Saturday–Sunday	Not counted as standard handling business days
Applicable U.S. Holidays	May extend the processing or delivery timeline

11. Package Delivery

Delivery is completed by the carrier assigned to the shipment. Carrier delivery procedures may differ depending on the destination and local operating practices.

A carrier may leave a package in a location considered reasonably secure, deliver it to a mailbox or parcel facility, request a signature, or follow other procedures based on the shipment and destination.

Pureweavestudio does not control the specific placement decision made by the delivery carrier. Customers should ensure that the shipping address is accessible and suitable for receiving packages.

12. Lost, Missing, or Damaged Shipments

If a package appears to be lost, substantially delayed, or damaged during transit, customers should contact Pureweavestudio support with their order information and available tracking details.

For packages that are damaged upon arrival, customers should retain the original packaging and the affected merchandise while the issue is being reviewed. Photographs or other relevant information may be requested to help determine the appropriate resolution.

When tracking shows that a shipment was delivered but the package cannot be located, we may recommend contacting the carrier first because the carrier has access to the delivery scan and delivery records. Pureweavestudio will provide reasonable assistance based on the information available to us.

13. Incorrect or Undeliverable Addresses

If a package is returned because the address provided at checkout was incorrect, incomplete, invalid, or otherwise undeliverable, customers should contact our support team for assistance.

Any additional shipping arrangements resulting from an address error may require further coordination before the package can be sent again. The availability of a reshipment or other resolution may depend on the circumstances and the condition of the returned package.

To avoid unnecessary delays, customers should carefully review their shipping information before placing an order.

14. Order Changes Before Shipment

If you need to correct information associated with an order, please contact support@pureweavestudio.com as soon as possible.

We will make reasonable efforts to accommodate a requested change while the order is still being processed. However, changes cannot be guaranteed once an order has entered fulfillment or has been transferred to a shipping carrier.

If an order has already shipped, customers may need to wait for delivery and follow the applicable return or order-change procedures rather than requesting a direct address or shipment modification.

15. Shipping Information for Customers

Before completing a purchase, customers should review the shipping information presented during checkout. The checkout page provides the applicable order details, including the shipping charge and other information relevant to the transaction.

After the order is submitted, customers should retain their order confirmation for reference. Order confirmations and shipping notifications may contain important information such as the order number, shipping address, purchased items, and available tracking details.

If you do not receive an expected order confirmation or shipping notification, please contact our support team so we can help verify the order status.

16. Contact Information

If you have questions about shipping, order processing, tracking, delivery status, or an issue with a shipment, our support team is available to assist.

17. Shipping Policy Acknowledgment

By placing an order with Pureweavestudio, customers acknowledge that they have reviewed the applicable shipping information and understand the distinction between order handling time and carrier transit time.

Our standard service provides a 1 business day handling period followed by an estimated 2–6 business day transit period. The standard shipping charge is $6.99, and shipments may be delivered through USPS, UPS, or FedEx.

We aim to provide reliable service and clear communication throughout the order process. Because final delivery is performed by third-party carriers, actual delivery timing may vary in situations beyond our control. Customers can use available tracking information for the most current shipment status and may contact our support team whenever assistance is needed.